Not everyone is able to make complaints over the phone – you could be too busy or just not comfortable with the task. That’s where PTCL SMS Complaint Services come in! It’s an easy complaint registration channel that reduces any and all wait time. Simply send the following information to 05 1218 1218: “CMP Landline Number (with are code) Product Code”. Product Codes are LL for Landline and BB for Broadband.
Example: CMP 04235867210 BB
You can also send “Help” to 05 1218 1218