Our Vision, Mission and Values

Our Vision, Mission and Values

 

Corporate Vision 
To be the leading and most admired Telecom and ICT provider in and for Pakistan.

Mission 
To be the partner of choice for our customers, to develop our people and to deliver value to our shareholders.

Core Values 

 

Definition: We treat everyone with respect, dignity and responsibility.

Desirable Behaviors:

 We respect everyone.
 We treat others the way we want to be treated.
 We maintain safe and enabling environment.
 We fulfill our commitments.
 We care for our communities and society.
 We safeguard company assets & information.


Definition: We are passionate about serving our customers. Their satisfaction is a key measure of our success.

Desirable Behaviors:

 We look at everything through the eyes of the customer.
 We build trust through our open and trnsparent communications.
 We create ese of use by making things simple.
 We anticipate customer needs and resolve proactively.
 We go out of our way to build customer relation.
 We take pride in making our customer experience delightful.


Definition: We seek and value everyone’s contribution. Together we are strong.

Desirable Behaviors:

 We trust each other.
 We set realistic expectations.
 We listen and share candid feedback.
 We recognize contributions, celebrate success and learn from failures.
 We exhibit patience and tolerance.
 We go extra mile to support others.


Definition: We shape our own destiny by being proactive and open to new ideas.

Desirable Behaviors:

 We pursue excellence.
 We encourage diverse perspectives.
 We are empowered nd accountable.
 We exhibit entrepreneurial mindset.
 We are ready to unlearn and relearn.
 We take risks for meaningful change.