FAQs Call me back
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Q1. Who can avail Call Me Back Service? 
Ans:  All the existing and new PTCL customers either of PSTN or WLL.

Q2 . How do I access this service? What are the service charges?
  You just have to dial 1322, an IVR will ask to enter the cell# on which call me message will be sent.

Q3. I am unable to access both the service?
Call 1236 helpline and register a complaint.

Q4.  Is there any acknowledgement   whether Call me back SMS has been delivered? 
There is no acknowledgement in this process. This is a stable service, SMSs are received in time.

Q5.  Under which the usage charges of cricket info and call me back services will be visible?
  In the monthly bill, you can see the usage charges under the head “0900/Voice portal