Broadband Wi-Fi FAQs
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 Q1.   What does WiFi mean?
The term WiFi means Wireless fidelity. WiFi allows local area networks (LAN’s) to be deployed without wires for clients’ devices.

Q2.  What is a WiFi Technology?
WiFi is a wireless networking technology that uses radio waves to provide wireless high-speed internet and network connections. WiFi works without any physically wired connection between sender and receiver by using radio frequency (RF) technology.

Q3.   What is PTCL Broadband WiFi Service?
PTCL Broadband WiFi Service provides its fixed line broadband customers with high speed wireless broadband connectivity anywhere within the house.

Q4.   What are the benefits of PTCL Broadband WiFi Service?
PTCL Broadband WiFi service enables multiple and simultaneous broadband connectivity sessions using multiple devices such as Desktops, Laptops, PDA’s, cellular phones etc in a wire free home environment. 

  • It provides a quick and wire free Broadband and Smart TV installation at the customer’s premises.  
  • It enables in-house wireless broadband connectivity on the fastest fixed line broadband connection in Pakistan
  •  It is secured through password enabled protection to ensure that only the household users can access the service.

Q5.  What is the Difference between Wireless broadband and WiFi DSL?
Cellular wireless technologies/ products such as Wi-Max, EDGE, 3G etc provide long range connectivity however these products have drawbacks such as inconsistency in connectivity and loss of signals depending on various factors such as change in weather or congestion in network etc. Whereas WiFi is a short range wireless technology that offers consistent and reliable broadband connectivity at the customer’s premises and users can enjoy the fastest fixed line broadband connectivity with flexibility to move anywhere within the house. 

Q6.  What hardware does a computer require to access a wireless network?
Almost all new laptops and desktop computing machines today come with integrated WiFi adapters and require no additional hardware for WiFi access. However, for older desktop computers or Laptops that do not have built in WiFi adapters, an external wireless network adopter is required which is very economical and easily available in local market.

Q7.  What is the Signal Strength and range of a WiFi Modem?
WiFi modem offers strong signals with in a house. WiFi modem can be placed anywhere in the premises to access high speed fixed line broadband anywhere in the house.

Q8. Does WiFi modem drop signals while using both Smart TV and Broadband at the same time?
There is no effect on the signal strength and you will receive full bandwidth for connectivity on both Smart TV and Broadband.

Q9. Does PTCL provide network security for Broadband WiFi Service?
Yes, PTCL offers network security for Broadband WiFi service. Our customer premises installer will install and password restrict the wireless network connection at the customer’s premises to avoid any possibility of misuse. The password can later be reset / changed by the customer himself.

Q10. Is WiFi network affected by weather?
Since WiFi is an indoor limited range signal transferring technology therefore weather change has no effect on the performance of Broadband WiFi service.