PTCL Corporate Customer Centre is a one-point contact facility designed to give our valued Corporate Customers maximum convenience with personalized and prompt service. These centres will facilitate Corporate Customers in:

• New service provisioning
• Maintenance support
• End-to-end communication solutions provisioning

At Corporate Customer Centres, we give your business top-of-the-line telecommunication services.

Objective

PTCL has established Corporate Customer Centres to facilitate corporate customers. Currently, these centres have been established in Islamabad, Karachi and Lahore. Our aim is to provide better customer care through:

• Swift processing of Corporate Customer requests.
• One window for all Telecom Services.
• Convenient registration procedure.
• Minimum documentation for hassle-free registration.

Services Offered at Corporate Customer Centres

PTCL offers a host of unmatched services to suit the needs of a business organization.

Basic Services (PSTN Lines)

• Voice
• Data & Video
• Voice Messaging Service (VMS)

Value Added Service

• Universal Access Number (UAN).
• Universal Internet Number (UIN) - for ISP's Licensed only).
• Intergrated Services Digital Network ISDN-PRI, ISDN-Tele Plus.
• Local/Domestic/International Leased bandwidth and point to point leased lines.
• Local Leased Circuits (2 Wire/4 Wire).
• Premium Rate Audio-Text Service.
• Digital features like Call Waiting, Call Transfer etc.
• Calling Line Identification (CLI) service.
• Voice Mail & Messaging Services.
• Digital Subscriber Loop (DSL).
• Colocation Facilites
• Payphones/PABX.
• Channel/Stream.

IN Based Value Added Service

• 0800 Toll Free
• PTCL Calling Cards Domestic & International
• Premium Rate (0900) & Virtual Private Network Service.

Registration at Corporate Customer Centres

Simply fill out the Corporate Customer Registration Form and get Corporate Customer Registration Number. This will serve as a reference for all communication between you and PTCL, and will help avoid multiple submissions of documents for additional services that you may require in future.

Pre-requisites

To register with PTCL, you are required to provide the following:

• Company registration number.
• NTN number at the time of registration.
• Company authorized representative details.

PTCL Corporate Customer Care Centers (CCC)