Vfone Ownership

Vfone Ownership Information

Ownership Information

To verify and update customer ownership information records in accordance with the PTA directive.

Key Highlights:

Customers are being advised to call PTCL helpline 1236 and have their Vfone ownership details updated immediately.
An out bound call center has also been setup which is placing calls to those Vfone customers where ownership records are incomplete. The customer receives a call from CLI 1236 hence authenticating that the call is being made from PTCL representatives.

Procedure: Vfone customers will call customers services helpline 1236 where call agents will request the customer to verify the ownership information and update incase its incomplete.