Managed WAN

PTCL managed network services is a comprehensive solution for the corporate customer which is aimed at satisfying the essential needs of customer’s telephony/voice, data and security needs. PTCL is the only unified service provider in Pakistan, able to service all the customer segments including consumers, enterprises and carriers with a comprehensive portfolio of products including fiber optic connectivity, IP-MPLS, DXX, DSL and wireless VPN over WLL and satellite etc.

Service Offerings

PTCL now offers managed WAN solutions that will not only provide our customers a self healing backbone for their corporate communication but also the complete turn key solution delivery.

All from a single vendor at a competitive price on utility basis.

The Bundled Offer comprises of

1. Hardware

POE Switches, Routers, Firewalls, VOIP Gateways and IP Phones etc

2. Managed Services consultation & implementation (voice, data, security)

Configuration, Provisioning and Installation of Equipment
Managed Voice, Managed Security. Including monitoring, reporting
After Sales Support including troubleshooting

3. Connectivity Services (VPN/Internet)

DSL
IP-MPLS
DXX
CDMA/ EVDO
DRS Point to Point & Multipoint
Satellite

Why PTCL?

PTCL is the most reliable and largest converged services carrier in Pakistan. Providing telecommunication services from basic voice telephony, data connectivity, internet,
video and solutions to consumers and businesses all over the country. PTCL has an extensive infrastructure which is stretched in every corner of Pakistan to serve our
customers. A rich multidisciplinary technical background enables us to design and implement large projects.

Key Benefits

Managed Service Providers allow companies to concentrate on their core competencies while taking advantage of the latest technology and the highest level of service from a
service provider.
As an effective managed WAN service provider PTCL offer your company the following:

Guaranteed uptime and quality
Improved IS performance – free your IT staff for important tasks and initiatives
Optimal network reliability – latest technology and software tools
Single point of contact – one contact for all WAN concerns
Ongoing maintenance – resources and expertise to anticipate necessary network
Equipment support and replacement
Lower staffing expenses – share expenses across multiple companies
Consultation on emerging technologies such as IP-MPLS, VoIP etc

Specifically, PTCL will ensure crucial support across five functional areas of a business WAN:

1. Fault Management

The goal of fault management is to detect, log, notify users of, and (to the extent possible) automatically fix network problems to keep the network running effectively. Network sevices are capable of alerting management stations when a fault occurs on the network.

2. Configuration Management

The goal of configuration management is to monitor network and system configuration information so the effects on network operation of various versions of hardware and software
elements can be tracked and managed.

3. Performance Management

Performance management provides detailed view of traffic on the network, with the goal being the ability to collect, store and present data from network devices. Different performance metrics are collected at the interface, device and protocol.

4. Security Management

Security management enables companies control access to network resources according to their security policy. An authentication/authorization process is required for employees to have access to a secure web portal for viewing the management information gathered.

5. Accounting Management

Accounting management is the process used to measure network utilization parameters. Trended over time, this information is used to verify that terms and conditions are being honored within the SLA.

Contact

Managed Services: managedservices@ptcl.net